Great Lakes Brewing Company, Cleveland, Ohio

Please help us serve you better by filling out our online survey! At the end of each month, we will have a drawing where you have a chance to win a $25 gift certificate to Great Lakes Brewing Company.

1. What do you like or dislike about Great Lakes Brewing Company's beers?

2. Please rate each of the following beers in terms of TASTE:

	Excellent	Good	Fair	Poor	Don't know/ never tried
Blackout Stout
Burning River Pale Ale
Christmas Ale
Commodore Perry IPA
Conway's Irish Ale
Dortmunder Gold Lager
Edmund Fitzgerald Porter
Eliot Ness Amber Lager
Holy Moses White Ale
Moondog ESB
Nosferatu Ale
Oktoberfest
Others (fill in up to 3):

3. Please rate each of the following packages in terms of PRICE/VALUE:

	Excellent	Good	Fair	Poor	Don't know/ never tried
Year Round 6 Packs: Burning River Pale Ale Commodore Perry IPA Dortmunder Gold Lager Edmund Fitzgerald Porter Eliot Ness Amber Lager Holy Moses White Ale
Year Round 12 Packs: Burning River Pale Ale Dortmunder Gold Lager Variety Pack
Seasonal 4 Packs: Blackout Stout Nosferatu Ale
Seasonal 6 Packs: Conway's Irish Ale Moondog ESB Oktoberfest
Seasonal 12 Packs: Conway's Irish Ale Moondog ESB Oktoberfest
Christmas Ale 6 Pack:

4. How important are each of the following attributes to you when choosing a beer to purchase?

	Very important	Somewhat important	Neutral	Not too important	Not at all important
Quality
Taste
Freshness
Packaging
Price

5. Do you currently live in Northeast Ohio?

Yes
No

6. How satisfied are you with the availability of Great Lakes beers in your area?

Very satisfied
Somewhat satisfied
Neutral/don't know
Somewhat dissatisfied
Very dissatisfied

7. In what type of retail establishment do you most often purchase bottled beer for consumption at a later time (i.e., not including bottled beer consumed in restaurants and bars)?

Grocery store
Convenience store
Specialty beverage store
Beer distributor
Other

8. Have you ever been to the Great Lakes Brewing Company's Brewpub?

Yes
No (Please skip to question #12)

9. Please indicate to what extent you agree or disagree with each of the following statements about the Brewpub (please skip to #12 if you have not been to the Brewpub):

Great Lakes Brewing Co.'s Brewpub...	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree	Not Applicable
...has excellent food quality
...has excellent service
...has excellent beverage service
...has nice ambiance
...offers food that is a good value for the price

10. Great Lakes Brewing Company is committed to using all-natural, organic, regionally produced ingredients in the Brewpub whenever possible. To what extent does this commitment matter to you in choosing a restaurant?

Very much, it's one of the main reasons I choose to go somewhere
Somewhat, but other aspects are more important
Not at all, it doesn�t matter to me as long as the food tastes good!

11. What do you like or dislike about the Brewpub?

12. Please indicate to what extent you agree or disagree with each of the following statements about Great Lakes Brewing Company:

Great Lakes Brewing Company...	Strongly Agree	Somewhat Agree	Neutral	Somewhat Disagree	Strongly Disagree
...should offer a wider variety of beer styles.
...should offer a wider selection of beers year-round.
...should remain a regional craft brewery primarily serving Ohio and nearby Midwestern states.
...sells consistently high quality beer, whether on draft or in bottles.
...sells consistently fresh beer, whether on draft or in bottles.

13. Please tell us a little bit about yourself:

		* Fields must be completed to be eligible for monthly drawing.
* First Name:
* Last Name:
* Street Address:
* City:
* State:
* Zip:
* Email:
		Please check this box if you would like to receive information by e-mail about special events, new beers on tap, Brewpub specials and other timely news from Great Lakes Brewing Company. If you are already on our e-mail list and receive our regular updates, please do not check this box. Thank you!
Phone Number:

14. Your gender:

Male
Female

15. Which of the following categories includes your age (check one)?

Under 21
21-24
25-34
35-44
45-54
55-64
65 or over

16. What is the highest level of education you have attained (check one)?

High School Diploma
Associate's Degree
Tradesman
Bachelor's Degree
Post Graduate Degree

17. Provide any other comments below:

Thank you very much for taking time to fill out our customer survey!
Gift certificate winners will be notified at the end of the month by email.

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